Please click on the map below to find local community groups currently providing food and support. If you see something that is incorrect or missing, please email hello@welcomenet.co.uk and we will update the map.
Other sources of help and support:
The Council’s COVID-19 helpline is available from 8am to 7pm, Monday to Friday and 9am to 12.30pm on a Saturday.
Call: 0300 123 7031.
CWP Mental Health helpline 0800 145 6485. The helpline is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people across Cheshire and Wirral.
Winter grant scheme - This funding will help families struggling to pay for food, fuel or water rates throughout the winter period.
Meals, food shopping and other practical support
Help in Emergencies for Local People (HELP)
The HELP scheme is a discretionary scheme offering local welfare assistance including:
- support for exceptional needs
- limited payments for emergency funding in a crisis or;
- to help people moving out of care
Pennysmart tel 01244 651210 for free debt/benefits/money problems advice.
Citizens Advice Call the Adviceline on 0808 2787 806 or email advicebyemail.org.uk
Find your nearest Community Access Point here
How to access help if you are homeless or threatened with homelessness
If you need assistance from the Council you should contact the Housing Options team as early as possible if you are homeless or threatened with homelessness within 56 days. You can contact the Housing Options team by email or telephone.
Email: housingoptions@cheshirewestandchester.gov.uk
Telephone: 0300 123 2442 (Monday, Tuesday, Thursday, Friday 9am - 5pm and Wednesday 1pm - 5pm)
Kidsbank providing good quality new and pre-owned baby items to families in need. Apply online or call 07305 019 699
St Mark’s Debt Advice centre, Located in St Mark’s Church, St Mark’s Rd, Saltney CH4 8DE
Providing free advice on debt management and budgeting. Covering Saltney/Lache/Chester central/Blacon/Cheshire East
Contact 01244 675372 Mon to Friday 9am-2pm. Ask for Nigel Speirs or email Nigel.debtadvice@stmarkssaltney.org.uk